Leadership – from the ground, up.

Workplace harmony is greatly enhanced by having more people act like leaders. But to ensure that happens will require leadership

I recently lost a hero.

I hadn’t considered Bill Leake a hero until being forced to consider the gap he would leave. Who will take the place of such a

The Chairman called the Board to order.

After the usual introductory agenda items, he went straight to the subject of this Extraordinary Meeting: The Vision for the org

The 4 most important words in business: How. Can. We. Help.

Asking the right questions and then listening to what is said (and meant) is the first step to a workplace where our customers w

Recruiting reimagined.

Albert Einstein’s definition of insanity: “doing the same thing over and over again and expecting different results” is of

Actions, consequences and perceptions

As we know, every action we take has consequences, which can either be intended or unintended. Those consequences can either be

Change; adjust; shift; modify; alter; vary

It doesn't matter what word you use, if you want your situation to be different (better, easier, less stressful) than it is toda

Easier said than done…

How does a small business owner, time-poor and lacking in resources to track down a means to make sense of what is required, act

What makes a great rural town, if not its community?

Here are two stories I have heard today, relating to how communities work – or don’t – in regional Western Australia.

Some pitfalls exposed in a quickly scaling business

Businesses that take a decision to grow (“scale” is the current preference) also take on the associated risks. It is widely


John Matthew

What John Matthew believes about small business

That the owner has risked many things that others take for granted;

That there is no guaranteed income or reward for the considerable effort that is required;

That often, the family home is on the line to support the business and its constituents;

That there is a dignity and self-respect that is earned;

That entire communities would be better places if there was an increased appreciation and respect for small business.

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