Leveraging customer feedback

We recently came across a situation where the person with a sales role in a client’s business was required to make calls to ex

Staying on top of the marketing game

Sadly, most of us consider ourselves sufficiently “expert” and “far too busy” to even think about this. That’s OK too,


John Matthew

What John Matthew believes about small business

That the owner has risked many things that others take for granted;

That there is no guaranteed income or reward for the considerable effort that is required;

That often, the family home is on the line to support the business and its constituents;

That there is a dignity and self-respect that is earned;

That entire communities would be better places if there was an increased appreciation and respect for small business.

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